Frequently asked questions

Yes, your pool shell is covered by a manufacturer's lifetime warranty of 25 years.

Excavation and installation of a Masterbuilt Pool can be completed in a few days in most circumstances. More time is needed to complete concrete surrounds, pool fencing and additonal customisation, depending on your requirements.

Masterbuilt Pools Bundaberg is an Australian-owned and family-operated business.

Yes, all our main pool designs feature a Child Safety Ledge around the internal perimeter of the pool. Our child safety ledge allows little ones to enter and exit the pool from any side easily and safely.

Yes, when heating a pool, a solar blanket is imperative to efficiently and effectively heat your pool.

Note: Pool blankets should be removed at least once a week to let your pool water breathe.

Yes, Australian Building Regulations require all private swimming and spa pools that contain water that is more than 300mm deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds.

An electric heat pump is essentially an air conditioner that heats your pool water. Our pools are easier to heat and keep warm than concrete or vinyl liner pools due to the insulative nature of our composite construction.

Talk to us for more information reading heat pumps.

Yes, we have a range of designs that suit small backyards. Please see our Pool Design Page and talk to our sales team.

Our pool plans can be adapted to your backyard. Talk to our sales team to learn more.